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Termini e Condizioni

ENGLISH

TERMS AND CONDITIONS

 

Terms and Conditions Dealconomy bv

 

Chapter 1. General provisions

 

Article 1. Definitions

In these general terms and conditions and the provisions based on them, the following definitions apply:

a) reflection period: the period within which the customer can make use of his right of cancellation;

b) customer: the buyer, a natural person who does not act in the exercise of profession or business;

c) customer purchase: the purchase with regard to a movable property, including electricity, which is concluded by a vendor who acts in the exercise of a profession or business and a buyer, a natural person, who does not act in the exercise of a profession or company;

d) day: calendar day

e) duration transaction: a distance contract relating to a series of products and/or services, the supply and/or purchase obligation of which is spread over time;

(f) durable medium: any device that enables the customer or trader to store personal information addressed to him in a way that makes this information accessible for future use during a period adapted to the purpose for which the information is intended, and which allows an unchanged representation of the stored information;

g) entrepreneur: the natural or legal person acting in the course of his trade, business, craft or profession, whether or not through another person acting on his behalf or for his account;

h) unequivocal statement: a statement of a customer to the entrepreneur that is only open to one interpretation. The statement contains at least:

i)          name of the customer;

ii)         (invoice) address;

III)        postal code;

IV)       place of residence;

V)        telephone number;

VI)       e-mail address;

VII)      order number;

VIII)     product covered by the declaration.

(i) distance contract: The agreement concluded between the trader and the customer within the framework of an organised distance selling or servicing system without simultaneous personal presence of the trader and customer and using only one or more means of distance communication, up to and including the moment of conclusion of the Agreement;

 

Article 2. The entrepreneur

            Entrepreneur:                          Click2deal BV

            Part of:                                    Dealconomy BV

            Located at:                              Keizersgracht 560-4

                                                            1017 EM Amsterdam

            Commercial Register:             69758743

            VAT identification Number:     NL 857999771B01

            Bank Account Number:          NL81ABNA0254372872

            E-mail address:                       [email protected]

 

Article 3. The Enterprise

1) These general terms and conditions apply to any website affiliated with Dealconomy BV.

2) The following websites are covered by Dealconomy BV:

a) dealdigger.nl;

b) slimmedealtjes.nl;

c) aanbiedingenclub.nl;

d) ichica.nl;

e) watch2day.nl;

f) befit2day.nl;

g) gorillasports.nl;

h) click2deal.nl;

i) findaily.nl;

j) ikukoo.nl.

 

Article 4. Applicability

1)         These general terms and conditions apply to any offer by the trader and to any supported agreement between the trader and the customer.

2)         Before the distance contract is concluded, the text of these general terms and conditions shall be made available to the customer. If this is not reasonably possible before the distance contract is concluded, it will be communicated that the general terms and conditions are to be seen by the trader and are provided at the request of the customer, free of charge, as soon as possible.

3)         If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions may be made available to the customer by electronic means in such a way that it can be easily stored by the customer on a durable data medium. If this is not reasonably possible before the distance contract is concluded, it will be indicated where the general conditions may be obtained by electronic means and, at the request of the customer, be sent free of charge by electronic means or otherwise.

4)         The general terms and conditions may be consulted at any time on the entrepreneur's websites.

5)         In the event that specific product or service conditions are also applicable in addition to these general conditions, the second and third paragraphs shall apply mutatis mutandis and the customer may, in the event of conflicting terms and conditions, rely on the applicable provision that is most favourable to him.

 

Article 5. Additional or different provisions

            Additional provisions or derogations from these general terms and conditions may not be detrimental to the customer and must be recorded in writing or in such a way that they may be stored in an easy manner on a durable data medium by the customer.

 

Chapter 2. The agreement

 

Article 6. Price

1)         During the period of validity indicated in the offer, the prices of the products and/or services offered are not increased, subject to price fluctuations due to changes in VAT rates or manifest errors.

2)         Notwithstanding the previous paragraph, the trader may offer products or services whose prices are subject to fluctuations in the financial market on which the trader has no influence, with variable prices. This bonding to fluctuations and the fact that any prices quoted are indicative prices are communicated in the offer.

3)         Price increases within 3 months of the conclusion of the contract are only permitted if they are the result of statutory regulations or provisions.

4)         Price increases from 3 months after the conclusion of the contract are only permitted if the trader has stipulated this and:

a)         They are the result of statutory regulations or provisions; or

(b)        The customer has the power to terminate the contract effective from the day on which the price increase comes into being.

5.         The prices quoted in the offer of products or services include VAT.

 

Article 7. Offer

1)         The offer contains a complete and accurate description of the goods and/or services provided. The description is sufficiently detailed to allow a good assessment of the offer by the customer.

2)         If the entrepreneur uses images, these are a truthful representation of the goods and/or services offered.

3)         before the customer is bound by a distance contract or an offer to that end, the trader shall provide the customer with the following information in a clear and comprehensible manner, where applicable to that offer:

a)         the total price of the case, including all taxes;

b)         where appropriate, any additional freight, delivery or postal charges and any other costs or, if these costs cannot reasonably be calculated in advance, the fact that such costs may be payable;

c)         the way in which the agreement is established and what actions are necessary;

d)         whether or not the right of termination is applicable;

e)         the method of payment, delivery, execution, the period within which the trader undertakes to supply the goods or to provide the services and, where applicable, the entrepreneur's complaints policy;

f)          the time limit for acceptance of the offer or the period within which the trader guarantees the price;

g)         the amount of the rate for distance communication if the cost of using the technique for distance communication is calculated on a basis other than the regular base rate for the means of communication used;

h)         whether the agreement is archived after the creation and, if so, how it can be consulted by the customer;

i)          the way in which the customer, before concluding the contract, can check the information provided by him under the agreement and, if desired, restore it;

j)          any other languages in which, in addition to Dutch, the agreement may be concluded;

k)         the codes of conduct to which the trader is subject and the way in which the customer can consult these codes by electronic means;

l)          the minimum duration of the distance contract in the event of a transaction of extended duration; and

m)        if an offer has a limited period of validity or is subject to conditions, the external validity period or the express conditions under which the offer can be accepted.

4)         Manifest errors in the offer, including obvious deregistrations, do not bind the trader. Expressly mentioned herein are errors in the offer advertised elsewhere than on the website of the entrepreneur, where the information on the site of the entrepreneur is considered guiding at all times. A manifest error is understood to encompass such a low offer that the customer knew or reasonably should have known that it was a manifest deregistration in the offer. 

5)         In the event that the customer has entered an offer with a manifest or manifest error, the customer shall be informed immediately of the apparent error by email. The email shall also set a time limit within which the customer is offered the opportunity to enter the right offer.

 

Article 8. Convention

1)         The Agreement shall be concluded, subject to the provisions of paragraph 4, at the time of acceptance of the offer by the customer and the fulfilment of the conditions laid down.

2)         If the customer has accepted the offer by electronic means, the trader shall immediately confirm receipt of the acceptance of the offer by electronic means. As long as the receipt of this acceptance has not been confirmed by the trader, the customer can rescind the agreement.

3)         If the contract is made by electronic means, the trader shall take appropriate technical and organisational measures to secure the electronic transmission of data and ensure a safe web environment. If the customer can pay electronically, the trader will take appropriate safety measures to that end.

4)         If, after the conclusion of the agreement, circumstances appear in which the trader has become acquainted with the situation and has good reasons to fear that the customer does not comply with the obligation of payment, the trader may fulfil its part of the agreement, dissolve the agreement or attach special conditions to the implementation of the agreement.

5)         The trader shall forward to the customer the following information, in writing or in such a way that it can be stored by the customer in an accessible manner on a durable data medium, with:

a)         the visiting address of the establishment of the trader to which the customer can go with complaints;

b)         the conditions under which and the manner in which the customer can make use of the right to terminate the agreement or a clear notification of the exclusion of the right of termination;

c)         the information on warranties and existing aftersales service;

d)         the information contained in article 7 (3) of these conditions, unless the trader has already supplied the information to the customer before the implementation of the contract;

e)         the requirements for termination of the contract if the contract has a duration of more than one year or is of indefinite duration.

 

Article 9. Transactions of extended duration

1)         The customer may at any time terminate an agreement concluded for an indefinite period of time, which extends to the regular delivery of products (including electricity) or services, with due observance of the agreed termination rules and a notice period not exceeding one month.

2)         The customer may terminate a contract entered into for a fixed period of time, which extends to the regular delivery of products (including electricity) or services at any time by the end of the given duration, taking into account the agreed termination rules and a notice period not exceeding one month.

3)         In regard to the agreements referred to in the preceding paragraphs, the customer may:

a)         terminate at any time and not be restricted to termination at a certain time or in a given period;

b)         at least denounce it in the same manner as they have entered into the contact;

c)         always terminate with the same notice period as the trader has stipulated for himself.

4)         A contract entered into for a fixed period of time, which extends to the regular delivery of products (including electricity) or services, shall not be tacitly renewed or renewed for a specified duration of time.

5)         By way of derogation from the preceding paragraph, a contract which has been entered into for a fixed period of time and which extends to the regular delivery of daily news and weekly newspapers and periodicals, may be tacitly renewed for a period of up to three months, if the customer may terminate this extended agreement by the end of the renewal with a notice period not exceeding one month.

6)         A contract entered into for a fixed period of time, which extends to the regular delivery of products or services, may only be tacitly extended for an indefinite period of time if the customer is entitled to terminate it at all times with a notice period not exceeding one month and a notice period of not more than three months in case the agreement extends to the regular, but less than once-monthly delivery of daily newspapers, magazines and journals.

7)         A limited-duration agreement to provide regular information through daily news and weekly newspapers and periodicals (trial or introductory subscriptions) is not tacitly continued and automatically terminates after the trial or introductory period has ended.

8)         If an agreement has a duration of more than one year, the customer may, after one year, terminate the agreement at any time by a period of notice not exceeding one month, unless the reasonableness and fairness are against termination before the end of the agreed duration.

9)         In case of an duration transaction, article 8 paragraph 5 of these conditions shall apply mutatis mutandis. The provision applies only to the first delivery.

 

Chapter 3. Implementation of the agreement

 

Article 10. Delivery

1)         The entrepreneur observes the utmost care in the execution of orders and in assessing applications for the provision of services. If a product is delivered tot he customer damaged, defective or incomplete or the wrong product has been delivered, this may be reported to the entrepreneur within 3 working days after delivery of the product via the standard form on the website or, in an, unambiguous manner, taking into account the provisions laid down in article (1) under (h) of these conditions.

2)         Taking into account what is stated in article 7 of these conditions, the entrepreneur carries out accepted orders with competent urgency but not later than 30 days after the order has been accepted, unless a longer delivery period has been agreed upon.

3)         If the delivery is delayed, or if an order cannot be executed or only partially carried out, the customer will receive a notice at the latest 30 days after the order has been placed. In that case, the customer has the right to terminate the agreement free of charge and the right to compensation.

4)         Products are delivered to the address provided by the customer to the entrepreneur. If the address does not appear to be correct and/or the product is returned, no further action will be taken by the entrepreneur.

5)         Products which have not been claimed by customers within two months or of which the customer has not been taken possession within that period will be transferred to the possession of the entrepreneur.

6)         If the customer has indicated that he wants to claim a returned product, any costs incurred for shipping will be charged to the customer.

7.         The product shall be returned to the customer upon receipt of the shipping costs. The return is treated in the same way as the first shipment. The other provisions of this article shall apply mutatis mutandis to the return of the product.

.

Article 11. Payment

1)         Payment is possible through the payment methods offered by the entrepreneur.

2)         Unless otherwise agreed upon, the amounts payable by the customer must be paid within 14 days after the date of the reflection period referred to in article 17 paragraph 1 of these conditions. In the event of an agreement to provide a service, this period shall commence after the customer has received the confirmation of the agreement.

3)         In the sale of products to customers, in general terms and conditions, a prepayment of more than 50% may never be stipulated. Where advance payment is stipulated, the customer shall not be entitled to assert any right in respect of the execution of the order or service(s) in question before the stipulated advance payment has been made.

4)         The customer has a duty to notify the entrepreneur without delay of any inaccuracies in the payment information provided or stated.

5)         In the event of default of the customer, the entrepreneur has, subject to legal restrictions, the right to charge the reasonable costs incurred in advance to the customer.

 

Article 12. Store credit

1)         Store credit is valid until the time limit laid down in the offer of the shop credit.

2)         If no time limit has been set in the offer of the shop credit, the shop credit is valid for 5 years.

3)         The term of the shop credit begins on the day following the day on which the shop credit was sent.

 

 

Chapter 4. Compliance and warranty

 

Article 13. Compliance

1)         The entrepreneur shall ensure that the products and/or services comply with the agreement, the specifications mentioned in the offer, the reasonable requirements of soundness and/or usability and the on the date of the conclusion of the agreement existing legal provisions and/or government regulations. If agreed, the entrepreneur will also ensure that the product is suitable for other than normal use.

2.         In any event, a product does not comply with the agreement if, in light of the nature of the product and the communications made by the entrepreneur about the product, it does not possess the properties which the customer may have expected under the agreement.

3)         The customer cannot rely on the fact that a case does not comply with the contract if it was known or could reasonably have been known at the time of the conclusion of the agreement, in particular with regard to the provisions of article 14 of these conditions.

4)         A warranty provided by the entrepreneur, manufacturer or importer does not diminish the legal rights and claims that the customer can assert against the entrepreneur under the agreement.

 

 

Article 14. Special conformance provisions

1)         In addition to new products, the entrepreneur also offers refurbished products for sale.

2)         Items covered by the term refurbished products include:

a)         returns from a previous sale to a customer;

b)         items sourced from a large seller return;

c)         items used as show models; or

d)         items used for product photos.

3)         Refurbished products are at all times tested, where necessary cleaned, assessed and re-packaged, possibly in a neutral packaging.

4)         Because refurbished products have been packaged, they may exhibit some traces of use. Use marks are understood to mean light scratches, imperfections and small optical imperfections of the product. The display of use marks is not a reason to believe that a product does not comply with the requirements of conformity, as referred to in article 13 of these conditions.

5)         If the offer is a refurbished product, the entrepreneur shall always mention it.

6)         On a refurbished product, the provisions of the right of termination shall apply mutatis mutandis, unless the entrepreneur has expressly deviated from those provisions in the offer.  

 

Article 15. Warranty

1)         The entrepreneur provides a two-year warranty, unless explicitly stated in the offer or the warranty period is unreasonable in view of the nature of the product.

2)         In the case of refurbished products, the entrepreneur applies a warranty period of 12 months, unless explicitly agreed otherwise.

3)         The warranty does not apply if the defect is due to:

a)         customer carelessness;

b          improper use of the product;

c)         user damage;

d)         intentional damage; or

e)         neglected care of the product.

4)         The right to warranty expires if the customer has carried out repairs to the product or has had these performed by a third party not engaged by the entrepreneur. Any repair costs incurred for the repair by an external third party that has not been engaged by the entrepreneur shall not be reimbursed unless explicitly agreed otherwise.

5)         The entrepreneur assumes that a product was unsound when the customer bought the product, if the defect reveals itself within six months of the purchase, unless the nature of the product opposes it.

6.         The customer must, within two months after the defect has been noticed, notify the entrepreneur unambiguously in writing, taking into account what is stipulated in article 1 (h) of these conditions. In any event, unambiguously written means filling out the model form on the website of the entrepreneur.

7)         If the defect is not reported to the entrepreneur within two months of the disclosure, the right to warranty shall be forfeited.

8)         The entrepreneur will try to repair the product at any time. If repair is not reasonably possible, the entrepreneur will offer a replacement product. The customer is only entitled to a refund of the purchase amount if repair is not reasonably possible and no replacement product can be supplied.

9)         Repair is free of charge if the defect has revealed itself within six months of purchase. Depending on the circumstances of the case, repair costs may be charged if the defect has been revealed after six months. The customer is informed at all times of the cost of repair before the entrepreneur proceeds to carry out the repair.

10)       If the repair is not covered by the warranty, but it is reasonably possible to repair it, the repair can be carried out. The customer is informed by email of the possibility and the cost of repair. The repair shall be carried out if the customer has given his consent.

11)       The entrepreneur will strive for a repair time of four to eight weeks. If the entrepreneur is dependent on third-party services or parts delivery by engaged third parties, the entrepreneur strives for a repair time of up to three or four months.

12)       No rescission can be made because of an unexpectedly long lead time of the repair, even if the repair time lasts longer than the target period.

13)       In case a repair is carried out, the warranty period will be suspended for the period of time during which the product is being repaired 

 

Article 16 Special warranty conditions for watches

 

  1. The warranty on watches concerns the warranty on the clockwork, unless explicitly indicated otherwise in the offer.
  2. In particular, the warranty does not cover the damage or defects to:
  1. the crown and buttons;
  2. the glass;
  3. the clasp; or
  4. the rings.
  1. The warranty also does not cover:
  1. damage due to wear and tear;
  2. broken stones;
  3. wear and tear to the watch strap;
  4. discolouration of the clock or strap; or
  5. water damage
  1. In case of water damage, the following principle is used:
  1. Water Resistant 1 ATM: the watch is protected from a very limited exposure to humidity, such as sweat;
  2. Water Resistant 3 ATM: the watch is protected from splash water, it is recommended not to wear the watch when washing your hands. Unsuitable for showering, swimming or diving;
  3. Water Resistant 5 ATM: the watch is protected from getting wet, the watch can survive a shower (provided equipped with a screw crown), but is not suitable for swimming or diving;
  4. Water Resistant 10 ATM: the watch is suitable for swimming and snorkelling on the water surface, but not suitable for diving;
  5. Water Resistant 20 ATM: the watch is suitable for diving in shallow water;
  6. Water Resistant 100 ATM: the watch is suitable for deep-sea diving.
  1. Water damage due to not locking or tightening the crown, or other improper use, is not covered by the warrant, regardless of whether the watch should be waterproof. In addition, quicker wear and tear to a strap than usual, in particular a leather strap, due to the use in water, is not covered by the warranty.
  2. Defects as a result of not following the enclosed instructions are not covered by the warranty.
  3. With mechanical watches, including hand-winding watches the following are not considered  defects:
  1. deviations up to 6 minutes per week;
  2. damage to the clockwork as a result of manual adjustment of the date during time intervals explicitly indicated in the user manual as time intervals during which manual adjustment of the date is not possible.
  1. The entrepreneur has a warranty period for batteries;
  1. with quartz watches: a period of six months, unless explicitly indicated otherwise in the offer;
  2. with smartwatches: a period of 3 months, unless explicitly indicated otherwise in the offer;
  1. Article 15 of these terms and conditions applies accordingly on watches.

 

Chapter 5 Cancellation and disputes

 

 Article 17 Right to cancel

  1. The consumer may cancel the remote purchase without specification of reason, within a period of 14 days, after:
  1. with a service provision agreement: the day that the agreement is concluded
  2. with a consumer purchase:
  1. the day that the consumer or a third party appointed by the consumer, who is not the carrier, has received the product;
  2. the day that the consumer or a third party appointed by the consumer, who is not the carrier, has received the last product, if the consumer has ordered more products in the same order, which are delivered separately;
  3. the day that the consumer or a third party appointed by the consumer, who is not the carrier, has received the last shipment or the last part if the delivery of a products includes different shipments or parts; or
  4. the day that the consumer or a third party appointed by the consumer, who is not the carrier, has received the first good for an agreement for the regular delivery of goods during a certain period.
  1. The consumer exercises the right referred to in paragraph 1 by sending the completed concept cancellation form to the entrepreneur or by making another unambiguous statement to that affect within the period set in paragraph 1, with consideration of the provisions in article 1 section h of these terms and conditions. The concept cancellation form can be found on the website of the entrepreneur.
  2.  If the consumer cannot send the concept form through the website and this is the fault of the entrepreneur,  the period referred to in the previous paragraph will be extended by the time that has lapsed from the time, referred to in the previous paragraph, to the moment that all missing data has yet been provided to the consumer in the prescribed way, though with a maximum of 12 months.
  3. If the consumer submits a statement to cancel electronically through the concept form on the website of the entrepreneur, the entrepreneur will immediately confirm the receipt of this statement per e-mail. This e-mail also includes the data necessary for the correct shipment of the product that is the basis of the cancelled agreement.
  4. If the consumer makes an unambiguous statement to the entrepreneur, without using the concept form on the website, the entrepreneur will confirm the receipt of this statement per e-mail. This e-mail also includes the data necessary for the correct shipment of the product that is the basis of the cancelled agreement.
  5. Not using the concept form made available on the website by the entrepreneur is entirely at the expense and risk of the consumer. If the unambiguous statement has not been received by the entrepreneur, the consumer must proof that this has been sent.
  6. The entrepreneur reserves the right not to process incomplete or incorrectly completed forms and statements.
  7. Only returning the product is not considered as exercising the right to cancel. Article 10 of these terms and conditions applies accordingly on only returning the product by the consumer.
  8. The consumer is responsible for the proper return of the product in appropriate packaging. Appropriate packaging means in any case the undamaged packaging in which the product was delivered to the consumer.
  9. The consumer must proof that the right referred to in paragraph 1 was exercised correctly and on time.
  10. The entrepreneur is not responsible for any damage to the product caused by a third party engaged by the consumer for returning the product. The consumer must proof that the product has been sent and insured correctly in case this goes missing or is damaged during the return shipment.
  11. It is not possible to exchange a product. The consumer is free to cancel the agreement within the period set in paragraph 1, and to order a new product.

 

Article 18 Exclusion of the right to cancel

  1. The consumer has no right to cancel with products:
  1. that have been made by the entrepreneur in accordance with the consumer’s specifications;
  2. that are clearly of a personal nature;
  3. that cannot be returned due to their nature;
  4. that decay or age quickly;
  5. which price is subject to fluctuations in the financial market that are beyond the control of the entrepreneur;
  6. being audio and/or video recordings and computer software of which the consumer has broken the seal or, in case of online courses, from the moment that the consumer has logged on.
  7. being individual newspapers and magazines; or
  8. being the delivery of digital content that has not been delivered on an tangible data carrier, insofar as compliance has started with the explicit prior consent of the consumer and the consumer has declared that he thereby renounces his right to cancel.
  1. The consumer has no right to cancel with services:
  1. concerning accommodation, transport, restaurant business or leisure activities to be provided at a certain date or during a certain period;
  2. of which the delivery has started with the explicit prior consent of the consumer before the cooling off period has expired; or
  3. concerning bets and lotteries.
  1. The entrepreneur may exclude the right of withdrawal as referred to in the paragraphs 1 and 2, if the entrepreneur has clearly stated this in the offer, at least in time before the agreement is concluded.

 

Article 19 Costs in case of cancellation

  1. In case of exercising the right to cancel, the costs for returning product are for the account of the consumer.
  2. In case of cancellation, the entrepreneur reserves the right not to refund the full purchase amount, if the product has been damaged or used other than is necessary to determine whether the product meets the wishes of the consumer.
  3. If the consumer has paid a purchase amount, this amount will be refunded within 14 days after receipt of the product by the entrepreneur, all this with consideration of the provisions in paragraph 2.
  4. The consumer will be informed immediately, with specification of reasons, per e-mail of the fact that the full purchase price will not be refunded. The consumer may renounce the right to cancel if the full purchase price is not refunded, by means of an unambiguous statement to the entrepreneur, with consideration of the provisions in article 1 section h of these terms and conditions.
  5. If the full purchase amount is not refunded, the entrepreneur will wait until 14 days after receipt of the product with the refund of part of the purchase amount. The consumer may renounce his right to cancel till the moment that part of the purchase amount has been refunded to his account.
  6. If the consumer renounces the right to cancel, the shipment costs will be for the account of the consumer. After receipt of the shipment costs the product will be returned by the entrepreneur within 14 days.

 

Article 20 Complaints procedure

  1. The entrepreneur has a well-publicised complaints procedure and handles the complaint in accordance with this complaints procedure.
  2. Complaints about the execution of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has detected the defects. Fully and clearly means in any case that the consumer uses the complaint form on the website of the entrepreneur. Complains may also be submitted to the entrepreneur by means of an ambiguous statement, with consideration of the provisions in article 1 under h of these terms and conditions.
  3. Complains received by the entrepreneur will be answered within a period of 14 days calculated from the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur will reply within a period of 14 days with a notice of receipt and an indication when the consumer may expect a more detailed answer.
  4. If the complaint cannot be resolved by mutual agreement, a dispute will arise that is susceptible to the dispute procedure.

 

Article 21 Adjustment of the General Terms and Conditions

  1. Entrepreneur always has the right to adjust these general terms and conditions.
  2. Adjustments will only be binding for the client, if the entrepreneur has informed the client of the adjustments of these general terms and conditions and fourteen days have lapsed after the date of this notification, without the client having informed the entrepreneur in writing that he does not agree with the adjustments.

 

Article 22 Disputes

  1. Agreements between the entrepreneur and the consumer on which these general terms and conditions apply, are exclusively subject to Dutch law.
  2. All disputes between parties arising from this agreement, unless parties have agreed otherwise, will be submitted by the most diligent party to the Dutch court authorised thereto in the place where the entrepreneur is established.
  3. If, by judicial decision, one or more articles of these terms and conditions are declared invalid, the other provisions of these general terms and conditions will remain in full force and the entrepreneur and consumer will consult with each other in order to agree on new provisions to replace the invalid or void provisions, whereby the purpose and intent of the invalid or void provisions will be considered as much as possible.

 

 


 

PRIVACY STATEMENT

 

Dealconomy bv

 

Privacy statement

 

Click2Deal respects your privacy and will make every effort to handle your personal data correctly. Personal data is always only stored, if you purchase a product through www.click2deal.nl or if you have given your explicit consent for this. Personal data is stored by:

 

Entrepreneur:                                      Click2deal bv

Part of:                                                Dealconomy bv

Address:                                              Keizersgracht 560-4

Postal code + place of residence                    1017 EM Amsterdam

 

E-mail:                                                            [email protected]

Chamber of Commerce no.:               69758743

 

Clock2deal bv is responsible for the compliance with the General Data Protection Regulation (GDPR), conducting the customer administration and the administration for analysis and marketing purposes. Click2deal is the controller within the meaning of the GDPR. Click2deal is the controller for all data that is processed on behalf of Click2deal, including www.click2deal.nl.

 

Click2deal collects and processes personal data for the customer administration, the execution of the agreement, the collection of payments, the customer service, the website, personal marketing and to comply with legal obligations.

 

The personal data stored by Click2deal is mainly used to execute the agreement between consumer and Click2deal.nl. Without the provision of this data, Click2deal is unable to execute the agreement.

 

Click2deal will handle your personal data with the utmost care and will make every effort to store your data securely. Any data breaches will always be reported to the Dutch Personal Data Authority and to the data subjects whose personal data may have been compromised. In case of a data beach Click2deal will take appropriate measures to secure the reliability of the website.

 

If you believe that your personal data is used, obtained incorrectly or stored unjustified, and it is not possible for you to delete your data, despite repeated requests, you can always submit a complaint to the Dutch Personal Data Authority.

 

Click2deal stores the following personal data of you:

 

  1. to execute the agreement: your order number, name, address, postal code, place of residence, country of residence, gender, date of birth, e-mail address, telephone number(s) and bank or credit card details;
  2. to pay the invoices: your order number, name, address, postal code, place of residence, country of residence, gender;
  3. to send the newsletters and other marketing purposes (if desired): your e-mail address, name, gender and date of birth;
  4. to handle questions or complaints: your order number, name, address, postal code, place of residence, country of residence, gender, date of birth, e-mail address, telephone number(s) and bank or credit card details.

 

Personal data will not be stored any longer than is strictly necessary and you may always review, change or delete this. Review, change and delete (including the right to be forgotten) is possible through the concept form on the site and by means of the newsletter. If you have given us consent in any way, you may always withdraw this consent again.

 

Your personal data will in any case be deleted:

 

  1. in case of executing an agreement: 5 years after the day of the last purchase, unless you have given explicit consent to store the data for a longer period, or if we must store your data for a longer period based on a legal regulation or provision;
  2. in case of paying the invoices: 7 years after payment of the invoice, to be able to comply with the legal duty on behalf of the tax office;
  3. in case of the newsletter: after cancellation;
  4. in case of handling questions or complaints: 2 years after handling the complaint.

 

To ensure that the sale goes smoothly, Click2deal uses a number of third parties who may have access to your data. In any case they will store the data as long as this is necessary for the performance of their work. Under no circumstances will the personal data be used for other purposes than the work for Click2deal, unless you have given explicit consent for this. Processor’s agreements apply on all external transfers of personal data.

 

Click2deal uses an external fulfilment party to deliver the products. Personal data, necessary for sending products, will be provided to the fulfilment party. The fulfilment party uses sub-processors to send the products.

 

Click2deal uses external payment providers to collect the payments. Personal data, necessary for collecting the payments, is provided to the payment providers.

 

Click2deal uses an external E-mail Service Provider to send the newsletter. Personal data, necessary for sending the newsletter, will be provided to the E-mail Service Provider.

 

Click2deal engages external marketing parties for marketing purposes. Personal data, necessary for the marketing purposes, will be provided by the marketing parties. Marketing parties will only send personal data after explicit consent of the data subject in combination with the opt-in and timestamp at the time of the processing.

 

Click2deal is free to create a blacklist regarding personal data of people who have seriously shunned the trust of Click2deal. The blacklist is stored for an indefinite period and only a very limited group of Click2deal bv employees can review this. The blacklist will in any case include people who:

 

  1. have not met any payment obligation of Click2deal bv, despite repeated requests;
  2. have repeatedly posted negative messages without good cause, on platforms or social media, with the intention of deliberately causing damage to Click2deal.

 

Cookie policy

The Dealconomy bv websites use cookies and similar technologies (hereinafter: Cookies). These collect, store and/or share (personal) data through your browser to be able to remember your preferences and to recognise users when they next visit the website. Cookies also enable Dealconomy bv to collect information about the use of the services of Dealconomy bv, to optimise these and to adjust these to the user’s wishes.

 

Disabling Cookies

Most browsers are set to accept cookies by default. However, you can reset your browser so you will not receive any cookies. This may result in the fact that you are no longer able to (partially) use certain services of Dealconomy bv.

 

Third party Cookies

Third party cookies are also placed through the platforms of Dealconomy. In this case the cookie policy of this third party will be applicable on the use of these cookies.

 

Functional Cookies                                                                                     

Dealconomy bv uses so-called session cookies and session storage on this website. Session cookies are functional cookies, intended to make the website function properly. It is not required to first ask the internet user for permission to use session cookies. Every time you visit the website these cookies will contain another temporary number. These functional cookies will be removed after you close your browser.

 

By using Functional Cookies, Dealconomy ensures that the website is functioning properly. This entails for example:

 

  • Option for Dealconomy to save your login details so you do not have to log in every time you visit;
  • Option to post a response to the messages on the website of Dealconomy bv;
  • Saving browser settings so that the Dealconomy bv website can be viewed optimally;

 

In addition, Dealconomy bv uses cookies that require your consent in advance. It is possible to set your browser as such that cookies are handled in a certain way. For example, it is possible not to accept cookies or only accept cookies from the website that you visit and not from other domains. This may have possible consequences for the user options or user experience of the website. If you have any questions about cookies please contact Dealconomy bv.

 

Marketing Cookies

Marketing Cookies from Dealconomy and third parties are placed on the website of Dealconomy bv. The Marketing Cookies from Dealconomy bv are also placed on the website of third parties. The information from the Marketing Cookies may be combined and make it possible for:

 

  • Dealconomy bv to keep track of which adverts you have viewed;
  • Dealconomy bv to keep trach of how often you have viewed the adverts;
  • Dealconomy bv to prevent that you are shown the same advert each time;
  • Dealconomy bv to make relevant offers based on your online, surfing, searching and purchasing behaviour.

 

The following third parties place cookies of the website of Dealconomy bv:

 

⦁          Awin

⦁          Bing ads

⦁          Digital Window

⦁          Doubleclick

⦁          Facebook

⦁          Freshdesk

⦁          Google

⦁          Google Analytics

⦁          Google Tag Manager

⦁          Hotjar

⦁          Instagram

⦁          Pingdom

⦁          Pinterest

⦁          Twitter

⦁          Visual Website Optimizer

⦁          Wiqhit

⦁          Analytische / Statistiek Cookies

 

Dealconomy bv uses analytical cookies with the help of third parties to investigate the use of the Dealconomy website and to optimise this accordingly. These statistics are for example used to investigate how often you visit the Dealconomy bv website. Examples of Analytical Cookies that are stored by Dealconomy are:

 

  • From which page you ended up on the Dealconomy bv website;
  • When and how long you visit or use the Dealconomy bv website;
  • When functionalities you use on the Dealconomy bv website.

 



Puoi scaricare e salvare qui i termini e le condizioni generali, puoi stamparli anche per la tua amministrazione:
Termini e Condizioni Click2Deal.pdf
 
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